Track My Order

Where your Cervya is, in three steps.

  1. 1Order confirmation — instantly. The moment you order, a confirmation email lands in your inbox (check spam/promotions if you don’t see it).
  2. 2Shipping email — within 1–2 business days. When your package leaves the warehouse you’ll receive a second email with your tracking number and a live tracking link. The link updates at every checkpoint.
  3. 3Delivery — typically 14 days in the US and Canada. Tracking sometimes pauses a few days between international checkpoints; that’s normal and doesn’t mean your package is lost.

Can’t find your tracking email? Search your inbox for “Cervya”, check the spam folder, and make sure you’re looking in the inbox you used at checkout. Still nothing after 3 business days? Contact us with your order number and we’ll chase it down.

Your order number is in your confirmation email — it looks like #1024.